UK Emergency & Crisis Support
NHS 111
Phone: 111
Website: https://111.nhs.uk/
What they offer:
Urgent mental health advice and access to local NHS crisis services.
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When to contact:
If you need urgent mental health support but it is not life-threatening, or you’re unsure what help is appropriate.
Samaritans
Phone: 116 123 (free, 24/7)
Website: https://www.samaritans.org
What they offer:​
Confidential emotional support for people experiencing distress, despair, or suicidal thoughts.
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When to contact:
If you are feeling overwhelmed, hopeless, or thinking about suicide — or if you are worried about someone else.
Shout
Phone: SHOUT to 85258 (24/7)
Website: https://www.giveusashout.org
What they offer:​
Free, confidential text-based mental health support from trained volunteers.
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When to contact:
If talking on the phone feels difficult and you need immediate emotional support.
Emergency Services (999)
Phone: 999
Website: https://www.gov.uk/contact-emergency-services
What they offer:​
Immediate emergency response from police, ambulance, or fire services.
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When to contact:
If there is an immediate danger to life, serious injury, or someone is at risk of harming themselves or others.
Accident & Emergency (A&E)
Access: Attend your nearest A&E department
Website: https://www.nhs.uk/nhs-services/urgent-and-emergency-care/
What they offer:​
Immediate emergency medical and mental health assessment and care.
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When to contact:
If someone has seriously harmed themselves, taken an overdose, or is at immediate risk.