Terms & Conditions
Effective Date: Jan 2025
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Welcome to www.circletreetherapy.com ("Website"), owned and operated by Circle Tree Therapy ("we," "our," or "us"). By using this Website and/or engaging in our services, you agree to the following terms and conditions ("Terms"). If you do not agree to these Terms, please refrain from using the Website or our services.
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1. Services Provided
Circle Tree Therapy offers individual therapy sessions in person and online. These services are intended for informational and personal growth purposes. Therapy sessions are not a substitute for medical advice, diagnosis, or treatment.
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2. Eligibility
By accessing the Website or using our services, you confirm that:
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You are at least 18 years old.
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The information you provide is accurate and complete.
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You will not use the Website or services for any unlawful or unauthorised purpose.
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3. Booking and Payments
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All therapy sessions must be booked through our designated channels of direct bank payment.
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Payment for sessions must be made 12hrs in advance of a session, unless otherwise agreed.
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Cancellation Policy: Sessions must be canceled at least 12 hours in advance to receive a full refund. Late cancellations or missed sessions are not be eligible for a refund.
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4. Confidentiality and Privacy
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All sessions are confidential subject to the constraints of English law and ethical practice. Your therapist has a legal duty to report anything to do with terrorism or acts of terror.
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If you were to disclose matters involving a serious/life-threatening risk of harm to self or others, in particular where a minor is involved they would have to act on it. In the case of this situation, where possible, your therapist would not break confidence without your prior knowledge and ideally, consent.
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Your GP or anyone else will not be informed that you are coming to therapy unless you ask us to. So, attending private therapy would not go on your medical records. Occasionally clients ask us to make a GP referral or write a letter to give to their GP. We would discuss and agree on the contents of the referral letter with you before sending it. Referral letters are subject to fees and can be discussed on request.
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We can only work with younger children under 16 with parental consent. Having a safe space is a vital part of counselling so we would discuss nothing a child says with their parents (unless the child was at risk). Older children age 16-18 might self-refer, depending on age and understanding. We would give them exactly the same level of confidentiality afforded to an adult client.
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Therapy is confidential, even if a third-party (such as an employer or family member) is paying for it. So, you have the same rights to confidentiality, whoever foots the bill. We have to share some information to get paid. Typically, this is a confirmation of your attendance and participation (or otherwise). We are sometimes required to complete a discharge summary. If that is the case, we would tell you at the beginning of therapy. We would discuss the report with you and agree on the content.
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5. Disclaimer of Warranties
The Website and services are provided "as is" and without warranties of any kind, either express or implied. We make no guarantees regarding outcomes from therapy sessions or the Website's functionality, accuracy, or availability.
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6. Limitation of Liability
To the fullest extent permitted by law, Circle Tree Therapy is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of the Website or services.
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7. Third-Party Links
The Website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of those websites and encourage you to review their terms and policies.
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8. Termination
We reserve the right to suspend or terminate your access to the Website or services at any time, without notice, for violations of these Terms or any applicable laws.
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9. Governing Law
These Terms are governed by the laws of [Insert Country or Region], and any disputes will be resolved in the courts of [Insert Jurisdiction].
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10. Changes to the Terms
We may update these Terms from time to time. The revised Terms will be posted on this page with the updated effective date. Your continued use of the Website or services constitutes acceptance of the updated Terms.
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10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
Circle Tree Therapy
Email: circletreetherapy@gmail.com
Phone: +44 (0) 7961 000445